Privacy Policy

Effective Date: 2026-01-01

Last Updated: 2026-06-24

This page provides a site-level privacy notice. Because software products may differ in features, their data collection and processing practices may also differ.

1. Scope

This policy covers privacy information related to this website and general notice principles for software products published here.

2. Information We May Process

At the website level, we may process contact details you provide (such as email), information you include in support communications, purchase and order information, payment-provider order or transaction identifiers, License Key delivery status, and basic access-log information (such as request time, referring page, and basic browser/device metadata).

For products that support License Key activation, we may also process the minimum data needed for activation and license validation, such as License Key hashes, device activation reference hashes, activation token hashes, platform, device name, app version, activation status, validation timestamps, transfer records, and revocation records.

3. Purposes and Legal Bases

We process information to complete purchases, send License Keys, activate and validate licenses, support device transfers, prevent unauthorized sharing, provide support, respond to inquiries, maintain service security and stability, handle refunds or disputes, and comply with legal obligations. Legal bases may include consent, contractual necessity, legitimate interests, and compliance with applicable law.

4. Product-Specific Policies Control

Each software product should provide its own privacy policy. If there is any conflict between this page and a product-specific policy, the product-specific privacy policy controls.

5. Sharing and Third-Party Platforms

We do not sell personal information. We may share the minimum necessary information with service providers for hosting, communications, payment processing, or product distribution. If a product is distributed through third-party platforms (such as the App Store), platform-level account or payment processing may be governed by that platform's terms and privacy policies. If you buy a License Key through our website, payment, email delivery, database, queue, and hosting providers may process necessary data to complete the transaction, delivery, and license validation.

6. Retention and Security

We keep information only for the shortest reasonable period needed for the purposes described above and apply reasonable technical and organizational safeguards. No system can guarantee absolute security.

7. Children and Sensitive Data

We do not intentionally collect children's personal data through this website. Please do not submit sensitive personal information through unnecessary channels.

8. Your Rights

Subject to applicable law, you may have rights to access, correct, delete, restrict processing, withdraw consent, or lodge a complaint. You may submit requests through the contact method below, and we will handle them within a reasonable timeframe.

9. Updates

We may update this policy from time to time and revise the Last Updated date on this page. Continued use of this website or related services means you accept the updated version.

10. Contact

Email: support@walnutplay.com